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Other Frequently Asked Questions about Dream Satellite TV Subscriptions

Can I get satellite TV?

Most people can get satellite TV. There are basically two criteria you must meet:
1. An unobstructed view of the southern sky
2. A place to install your dish that meets criteria #1
Dish can be mounted on house roof, balcony, patio or garden, or any other open spaces. The dish should face southeast, make sure there are no high buildings in the direction, they might block the signal. 0.55m / 0.60m / 0.35 / 0.75m diameter dishes are available. Check them out here.

What's the difference between different size dishes?

The bigger the dish is the better the reception is when weather is bad, heaven rain for example. This is why TV broadcasting stations always use     big dishes even for KU band signal reception. Beside weather, the building complexity also influences the reception in some cases. We recommend open space with minimum interruption.

Do I need a special TV to receive satellite program? Do I have to give up cable programs?

You don't need a special TV, digital satellite broadcasting works with any existing type of TVs. You do NOT need to give up cable to receive satellite programs. Cable and satellite don't use the same signal input. Satellite receiver works like a DVD player, to make it simple.

Can I use my existing wiring to install my satellite system?

If the cable in your house is RG-6 coax cable, you can use it to connect your receiver to your satellite dish. If your cable is not RG6 coax, you will need to run new cable. It is important that you use RG6 cable due to the frequency of the digital signals it must carry.
　
What is Subscription?

Dream Broadcasting System programs are not free-to-air. The service is based on subscription. Customer have to pay subscription each year to continue the service. Each subscription card has a serials number (bar code) paired with it's decoder. Dream manages subscription through these serial numbers. When your subscription expires, your system stops working until the company receives your subscription to continue the service. Two channels are free-to-air, Channel 10 and 12. They two channels are to test if your dish signal reception is ok.

　
Can I just buy some channels of your system?

No you can Not. All channels/radio (38+10) are in one package. You can delete some channels in your favorite list so you don't see them each time you switch channels.

　
How many TVs can I connect to one dish? or to one dish/receiver?

You can connect as many TVs as you want to one receiver with a dish signal connection. However, the TVs can not show you different channels at the same time. Similarly, you can connect multiple receivers to one dish to share the signal reception.

　
Where can I acquire a user's manual?

Please visit each receiver introduction page to download user manuals directly from our web site. Printed manual is delivered by installation.

Should I power off the receiver when it's not in use?

The difference in power usage between leaving the receiver on or off is almost immeasurable. Our receivers are designed so that they can be left on without being affected by internal heat or additional wear on the internal components.
However, we do recommend that you power your receiver off overnight at least once a month to automatically update its software as new versions are released. Reboot receiver: power off your receiver for 5 minutes and then turn it back on can sometimes resolve the issue if it is associated with out of date software.

More enquiries ? Call: 13161000160  or Mail to : info@dreamtvchina.com